Case Study: How I Scaled a Solo Design Business to $150k a Year
A step-by-step behind-the-scenes of scaling from small gigs to sustainable revenue: positioning, process improvements, and the first hires I made.
Case Study: How I Scaled a Solo Design Business to $150k a Year
This case study walks through the practical decisions that helped me scale a solo design business from $30k to $150k annual revenue. I cover positioning, pricing experiments, productizing services, and the first two hires that multiplied my capacity without destroying margins.
Starting point and challenges
Year one was a grind: low rates, inconsistent clients, and long hours. My goals were clear: increase average project value, reduce time-on-task for repeatable work, and build recurring revenue.
Step 1: Niching and positioning
I narrowed from generalist UI/visual design to conversion-focused landing pages for SaaS startups. This shift made proposals laser-focused and helped me target clients who valued measurable KPIs (conversion lift, trial sign-ups).
Step 2: Productize the offering
Instead of quoting hours, I created three packages: Audit & Quick Fix, Conversion Landing (design + copy), and Growth Retainer. Each package had clear deliverables, timelines, and outcomes. Product pricing simplified sales conversations and made the value easier to justify.
Step 3: Improve delivery efficiency
I documented workflows, built reusable component libraries in Figma, and created a template-based design system for speedy iteration. These efficiencies cut delivery time by ~30% without reducing quality.
Step 4: Raise prices and test
After three months of delivering the new packages, I increased prices by 25% for inbound leads and tracked conversion. Some clients said no, but the quality of engagements improved and the average project size grew. I used the lost deals to refine targeting.
Step 5: Move clients to retainers
I designed a retainer offering for iterative optimization (A/B tests, design tweaks). Retainers stabilized cash flow and allowed long-term metrics tracking. Aim for at least 30% of revenue from retainers for predictability.
Step 6: Hire carefully
First hire: a project manager (part-time) to handle client communication and scheduling. This freed me for high-impact work. Second hire: a junior designer to execute visual iterations. Both hires improved throughput and allowed me to focus on strategy and business development.
Key metrics and outcomes
- Average project value increased from $1,100 to $4,200.
- Billable hours per week stabilized at 28 hours; non-billable time reduced sharply.
- Retainers accounted for 35% of revenue.
- Total annual revenue: $150k within 18 months.
Lessons learned
- Specialization pays — being a conversion-focused designer made sales easier.
- Systematize delivery — templates and standard processes scale without quality loss.
- Value signals matter — case studies with clear metrics justify higher prices.
- Outsource non-core work — project management and execution are great first hires.
“Scaling solo is about multiplying your leverage, not just your time.”
Actionable plan you can copy
- Choose a niche and identify three measurable outcomes your service delivers.
- Build three productized packages and test pricing on five clients.
- Create a retainer product and aim for 25–35% of revenue from recurring fees.
- Hire for one task that takes the most time but doesn’t require your unique skillset.
Final thoughts
Scaling is about consistent small changes: better positioning, defensible pricing, productized offers, and smart hiring. If you follow a systematic approach and focus on measurable client outcomes, reaching $150k as a small team is achievable without burning out.
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